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Our Guarantee to You

Every dog learns differently, and while there is no "magic wand" I can wave to fix all your problems, I will work with you and your dog to make sure you are 100% satisfied with your training. I work to be flexible with all my clients to ensure they are happy with my services. I will always work to make sure both you and your dog are comfortable throughout the training process.  

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If you are unhappy with my services, please let me know and I will do what I can to make sure both you and your dog are happy with the training you've received. 

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Our Service Policy

For all training programs, payment must be received in full in order to begin training. 

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If you sign up for a program that comes with a guarantee of support, you may schedule 1 lesson per week before the end of the guarantee. Scheduling is done on a first-come, first-served basis. 

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All lessons must be scheduled at the time of sign-up. If a client needs to reschedule, they are not guaranteed an appointment for the same time slot at a later date. 

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Expedition Paws operates under a no-refund policy. Should you decide to discontinue your program for any reason, I will offer you a credit for the unused service to use towards any of my other services. 

 

Should you wish to cancel or reschedule a private lesson, group class, day training, or adventure training appointment, you must do so within 24 hours of the appointment to prevent forfeiting the appointment. If a client no-shows or cancels less than 24 hours in advance for more than 5 appointments, Expedition Paws reserves the right to terminate the program. 

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